These terms and conditions shall govern the sale and purchase of products through our website. You will be asked to give your express agreement to these terms and conditions before you place an order on our website. This document does not affect any statutory rights you may have as a consumer (such as rights under the Sale of Goods Act 1979 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).
In these terms and conditions:
The advertising of products on our website constitutes an "invitation to treat" rather than a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in this section.
To enter into a contract through our website to purchase products from us, the following steps must be taken: you must add the reservations you wish to book, and then proceed to the confirmation page to pay a deposit for those reservations; if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details; once you are logged in, you must confirm your order and your consent to the terms of this document; you will be transferred to our payment service provider's website, and our payment service provider will handle your payment; we will then send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.
You will have the opportunity to identify and correct input errors prior to making your order by clicking the edit booking link shown at each booking step. Once directed to the payment providers page, you will have 10 minutes to complete the transaction. If you take longer than this, we no longer guarantee your pitch and you will be alerted that we will contact you within a reasonable time to advise whether your booking is still applicable, otherwise we will refund your payment made as a deposit.
The following types of products are or may be available on our website from time to time: pitch reservations for camping, caravans and motorhomes at Three Cliffs Bay Holiday Park. We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.
We only accept family and couples bookings, and do not accept any form of group (single sex or mixed sex). We reserve the right to cancel your order at any time, at the sole discretion of Three Cliffs Bay Holiday Park, if we feel any booking does not follow these terms.
Our prices are quoted on our website. We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force. All amounts stated in these terms and conditions or on our website are stated inclusive of VAT. Our registered VAT number is 124053218. It is possible that prices on the website may be incorrectly quoted; accordingly, we will verify prices as part of our sale procedures so that the correct price will be notified to you before the contract comes into force.
You may not sub let, give control or otherwise let someone other than yourself use the booking at our site. Any adjustments to the occupants or people staying with us must be agreed with us in advance, and we reserve the right to reject any adjustments on one or all of the occupants of your booking. You may not sell, trade or otherwise exchange any or all parts of this booking, or use any other booking platform to re-sell your stay with us.
You must, during the checkout process, pay the prices of the bookings you make. This is, in most cases, a two or three night deposit which covers the first two/three nights of your booking. In rare instances, if you only book one night then a one night deposit will be charged. The deposit is based on the time of year you are booking. Time periods with a three night minimum stay would have a three night deposit charged. This will be confirmed on the deposit page as well as your confirmation email. Payments may be made by debit or credit card via our card merchants Barclaycard or Stripe. If you fail to pay to us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products ordered and/or by written notice to you at any time cancel the contract of sale for the products.
By reserving the requested dates, and therefore paying a deposit for the booking, you are committing to paying any remaining balance of the pitch costs upon the dates specified during the booking process. These would be generally 14 days before arrival for camping/thouring holidays, or 42 days before arrival for cottage bookings. These amounts will be quoted on the booking pages, as well as your confirmation email you receive upon booking completion. These amounts are final, and are paid upon arrival. Any changes to these costs are only upon request, and under approval of Three Cliffs Bay Holiday Park.
If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:
When making a booking online, you are agreeing to us storing your card details up until, and after, the duration of your stay. You agree to have these details used to make payments for; extras added to your booking, changes to your booking, additions or extra costs incurred by you changing your booking details, and for paying any additional fees you might have occurred by staying with us. We will send you notification of these charges to the given contact email address. We will then delete these payment details after a reasonable duration after your stay.
This Section applies if and only if you offer to contract with us, or contract with us, as a consumer - that is, as an individual acting wholly or mainly outside your trade, business, craft or profession.
When making a booking, either online on this website or by phone, we take a two or three night deposit which covers the first two/three nights of your stay for camping/touring holidays. For cottage bookings we take a 50% deposit instead. This deposit is non-refundable in all circumstances.
Cancelling a booking does not entitle you to a full or partial refund. If you cancel at least 14 days for touring or 42 days for cottage holidays before the due arrival date, then you are entitled to carry your deposit onto another set of dates, if available, for that calendar year. Deposits may not be carried over to a following season and will be forfeited.
Cancelling within 14 days of arrival for touring holidays or 42 days for cottage holidays, will forfeit your deposit paid for a booking, but you are not able to re-use your paid deposit to rebook any dates. This term is final, and deposits will not be refunded in any circumstance, not limited to bad weather, poor camping conditions, ill health, unforseen circumstance, or any other events outside of our control.
Any deposits made through this website, and by phone, are therefore final, and non-refundable. By paying a deposit, you are also agreeing to paying any outstanding balance due upon arrival to the site. If the pitch is cancelled at least 14 days before arrival for touring or 42 days before arrival for cottage bookings, any remaining balance is not due.
From time to time, we may need to cancel or alter your booking with us. This can result from, but not limited to, poor weather conditions, unexpected events, or a change to what we are able to offer for our pitch options. In this case, we may need to cancel or make a change to your booking. We are not liable to cover any additional costs you might incur, but we will either refund the booking in case of cancellation, or the different if you accept an alternative pitch. This policy also applies to Glamping reservations. We will try to inform you as soon as appropriate for changes required to bookings.
You warrant and represent to us that:
We warrant to you that:
All of our warranties and representations relating to the supply of products are set out in these terms and conditions. To the maximum extent permitted by applicable law and subject to this document, all other warranties and representations are expressly excluded.
Nothing in these terms and conditions will:
The limitations and exclusions of liability set out in this document and elsewhere in these terms and conditions:
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We may cancel a contract under these terms and conditions immediately, by giving you written notice of termination, if:
We may cancel a contract under these terms and conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation any unavailability of raw materials, components or products, or any power failure, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack or war.
If a contract under these terms and conditions is cancelled in accordance with this document:
These terms and conditions shall not constitute or effect any assignment or licence of any intellectual property rights. These terms and conditions shall not govern the licensing of works (including software and literary works) comprised or stored in products. These terms and conditions shall not govern the provision of any services by us or any third party in relation to the products (other than delivery services).
We may revise these terms and conditions from time to time by publishing a new version on our website. A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision, but will not affect contracts made before the time of the revision.
You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions − providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions.
You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
No breach of any provision of a contract under these terms and conditions will be waived except with the express written consent of the party not in breach. No waiver of any breach of any provision of a contract under these terms and conditions shall be construed as a further or continuing waiver of any breach of that provision or any other provision of that contract.
If a provision of a contract under these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision of a contract under these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party. The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.
Subject to this document, these terms and conditions, as well as our general terms and cancellation policy shall constitute the entire agreement between you and us in relation to the sale and purchase of our products and shall supersede all previous agreements between you and us in relation to the sale and purchase of our products.
A contract under these terms and conditions shall be governed by and construed in accordance with English and Welsh law. Any disputes relating to a contract under these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England.
We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.
These terms and conditions are available in the English language only.
Our VAT number is 124053218.
This website is owned and operated by David Beynon, Julie Beynon, Thomas Beynon, Adam Beynon and Rebecca Price, for Three Cliffs Bay Holiday Park.
Our principal place of business is at North Hills Farm, North Hills Lane, Penmaen, Swansea, SA3 2HB.
You can contact us by writing to the business address given above, by email to firstname.lastname@example.org or by telephone on 01792 371218.
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