Read our COVID update

COVID Update

We can only accept Caravans/MotorHomes with their own self-contained facilities when we initially open the site in April. Additionally, we can only accept guests from Wales. All of our facilities will remain closed. This is following the Welsh government guidance. We hope to be able to open the rest of our camping/glamping options a little later in the season, as well as opening to guests from outside Wales. We will be following the Welsh Government advice as required.

If we are unable to open due to COVID, we are offering the options of a full refund, a gift voucher to re-book with us or the option to move your booking. We are currently accepting bookings for the site to open 1st April 2021. Please contact us if you have any further queries.

FAQs

When do you open?

We open on 1st April 2021, and close on 31st October 2021.

When can I book?

Bookings are now live for our 2021 season. The office is open from 8am - 7pm, for phone bookings on 01792 371218, or you can book online at anytime.

Do you accept dogs?

Yes, dogs are allowed on the campsite and in the Glamping Tents. They are also allowed on the beach 12 months a year. We now have dog walking areas on-site.

Can I request a specific pitch?

Our online booking system has a range of different pitch types available to book. We recommend that tents book an Electric Camping Pitch to have the best chance of going next to your friends. We still cannot guarantee adjacent pitches for groups, but arriving on the same date makes it a lot more likely. We also need guests to book the same pitch types as not all pitch types can be accommodated together.

What are the arrival and departure times?

Your touring pitch is available from 12noon on your day of arrival, and must be vacated by 11am on your departure date. Glamping tents are available from 4pm and must be vacated by 10am.

What deposit is required?

The deposit required equates to the minimum stay duration, or the full amount if booking within 14 days. The minimum stay is 4 nights during school holidays and busy periods, 3 days during other bank holidays, and 2 nights over busy times and weekends. The deposit is paid in full at the time of booking and not refundable.

Am I entitled to a refund when cancelling?

No, all payments are final and non-refundable. We can change your booking dates up to 14 days before arrival.

Are campfires allowed on site?

No open fires are allowed. BBQs are fine as long as they do not affect the grass, and if they are charcoal based (no wood BBQs allowed). We also allow small fire pits, but these must not effect the grass and be under control. Fire pits can now be rented either at the time of booking, or upon arrival. We recommend booking fire pits as they are very popular and we only have a certain number. Wood is also available from the shop.

Do all pitches have a sea view?

No, only some pitches have a sea view. Upon booking, you will be given all available view options, and you must book the required pitch type depending on what view you would like (and subject to availability).

Do you accept groups?

No, we only accept families and couples. Single guests are also welcome. We have a strict 10pm latest "quiet rule", and all campers are required to keep to this, including keeping talking and noise to an absolute minimum. All music must be turned off after this time. We ask you to respect your fellow campers on site. During the start and end of the season, we might make this time limit earlier to observe the darker evenings in Spring and Autumn. If you are playing music excessively loud during the day, and it is affecting other campers, then we also reserve the right to ask you to turn it off at any point in the day.

When are my extras delivered?

If you have pre-ordered a hamper, fire pit, picnic table or other extra, then these will be made available on your arrival date as long as you arrive during reception hours. Late arrivals may not be able to access extras until the following morning. Please check with us regarding your hampers if you are expecting to arrive late.

How large are the pitches?

Our caravan/motorhome pitches are 5m wide. Your van and awning must fit on to this space to allow a resonable space between each unit. We require units to be positioned 'side-on', with awnings to the side of your van.

Our camping pitches for tents and small VW Campervans are mostly 9m - 10m wide.

What do I need for a tent electric?

Our electric tent pitches require a special camping hookup cable - these are standard connections that most sites use. These can be purchased at the time of booking and made available upon arrival to the site. Please contact us if you require further details.

How does the WiFi work?

The wifi is a free service, and is provided as is. We cannot guarantee the availability or speed of the service, and not all pitches are covered. We make our best effort to cover as much of the site as possible, but cannot guarantee availability on any specific pitches. The best coverage is around the shop and cafe reception area. At busy times the speed can slow down, and the connection or availability is not guaranteed at any time.

Are the pitches accessible by road?

The majority of our pitches are grass pitches, unless you have specifically booked a hard standing pitch. In adverse weather conditions we can assist you to a pitch if required. We do not have hardcore roadways to all pitches on site, and the weather can dictate the accessibility of all pitches. In cases of extreme wet conditions, we may have to assist your unit to the pitch you have reserved.

Are the Glamping Tents heated?

Yes! All of our Glamping tents have heaters ready inside. We are also including a free external Fire Pit free of charge for those cooler evenings.

Do you accept dogs?

Yes! All our glamping tents accept dogs. They are also allowed on the beach 12 months a year.

What are the arrival and departure times for Glamping?

Your tent is available from 4pm on your day of arrival, and must be vacated by 10am on your departure date.

Do the Glamping Tents have a sea view?

You can pre-book either a sea view or country view tent when making your booking online.

How large is the Glamping Tent?

Our Glamping Tents are minimum 5m diameter, and sleep up to 5 people (and are also dog and infant friendly).

What about cooking facilities?

Each of our Glamping tents have their own private BBQ and gas stove just outside. All crockery, plates, cutlery and pots/pans are included as well as stove kettle.

What is the sleeping arrangement for Glamping Tents?

Countryside Tents: Our countryside tents have a double bed, double sofa bed and a single fold out bed if required. All bedding is provided for all guests, but we do not provide any linen for the travel cot.

Sea View Glamping: Our sea view tents have a double bed, two single beds and a fold down bed as required. All linen is provided for these, but we do not provide linen for the travel cot.