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FAQs

When do you open?

2021: All pitch types and facilities will be open from May 17th until 31st October 2021.

2022: The site reopens on 1st April 2022 and closes on 31st October 2022. Bookings go live August 1st 2021.

Do you have a site map available?

Yes! - Click here to view our site map for 2022.

When can I book?

Bookings are now live for our 2021 season. The office is open from 8am - 7pm, for phone bookings on 01792 371218, or you can book online at anytime.

2022 bookings go live on 1st August 2021 at 10pm.

Do you accept dogs?

Yes, dogs are allowed on the campsite and in the Glamping Tents. They are also allowed on the beach 12 months a year. We now have dog walking areas on-site.

Can I request a specific pitch?

2021: Our online booking system has a range of different pitch types available to book. We recommend that tents book a Camping Pitch With Electric to have the best chance of going next to your friends. We still cannot guarantee adjacent pitches for families coming together, but arriving on the same date makes it a lot more likely. We also need guests to book the same pitch types as not all pitch types can be accommodated together.

2022: For 2022, you are now able to book a specific pitch within a booking area for all touring and glamping options. If you don't mind which pitch you are allocated, then you can choose just to have a pitch randomly assigned.

What are the arrival and departure times?

Your touring pitch is available from 12noon on your day of arrival, and must be vacated by 11am on your departure date. Glamping tents are available from 4pm and must be vacated by 10am.

What deposit is required?

The deposit required equates to the minimum stay duration, or the full amount if booking within 14 days. The minimum stay is 4 nights during school holidays and busy periods, 3 days during other bank holidays, and 2 nights over busy times and weekends. The deposit is paid in full at the time of booking and not refundable.

Am I entitled to a refund when cancelling?

No, all payments are final and non-refundable (unless the site is closed due to COVID). We can change your booking dates up to 14 days before arrival - to another date in the current season.

Are campfires allowed on site?

No open fires are allowed. BBQs are fine as long as they do not affect the grass, and if they are charcoal based (no wood BBQs allowed). We also allow small fire pits, but these must not effect the grass and be under control. Fire pits can now be rented either at the time of booking, or upon arrival. We recommend booking fire pits as they are very popular and we only have a certain number. Wood is also available from the shop.

Do all pitches have a sea view?

No, only some pitches have a sea view. Upon booking, you will be given all available view options, and you must book the required pitch type depending on what view you would like (and subject to availability).

Do you accept groups?

No, we only accept families and couples. Single guests are also welcome. We do not accept mixed or single sex groups.

We have a strict 10pm latest "quiet rule", and all campers are required to keep to this, including keeping talking and noise to an absolute minimum. All music must be turned off after this time. We ask you to respect your fellow campers on site. During the start and end of the season, we might make this time limit earlier to observe the darker evenings in Spring and Autumn. If you are playing music excessively loud during the day, and it is affecting other campers, then we also reserve the right to ask you to turn it off at any point in the day.

When are my extras delivered?

If you have pre-ordered a hamper, fire pit, picnic table or other extra, then these will be made available on your arrival date as long as you arrive during reception hours. Late arrivals may not be able to access extras until the following morning. Please check with us regarding your hampers if you are expecting to arrive late.

How large are the pitches?

Our caravan/motorhome pitches are 5m wide. Your van and awning must fit on to this space to allow a resonable space between each unit. We require units to be positioned 'side-on', with awnings to the side of your van.

Our camping pitches for tents and small VW Campervans are mostly 9m - 10m wide.

How many pitches do I need to book?

Every tent needs its own pitch. No matter how small your tent is, every tent required its own pitch to be booked. We can only take a specific number of tents, so every tent needs to be pitched on its own tent pitch. Every tent pitch has room for a car as well. If you have two very small tents, you still need to book two individual pitches.

What do I need for a tent electric?

Our electric tent pitches require a special camping hookup cable - these are standard connections that most sites use. These can be purchased at the time of booking and made available upon arrival to the site. Please contact us if you require further details.

Am I allowed a Gazebo?

Most pitches are allowed to bring a gazebo, but at an additional cost. This is displayed during booking. Your gazebo must be positioned in front of your tent, and we will show you how to position your gazebo on arrival. It cannot be placed to the side of your tent, only in front as appropriate.

How does the WiFi work?

The wifi is a free service, and is provided as is. We cannot guarantee the availability or speed of the service, and not all pitches are covered. We make our best effort to cover as much of the site as possible around the shop and toilet facilities, but cannot guarantee availability on any specific pitches. The pitches nearest these points will be the best for signal. The best coverage is around the shop and cafe reception area. At busy times the speed can slow down, and the connection or availability is not guaranteed at any time.

Are the pitches accessible by road?

The majority of our pitches are grass pitches, unless you have specifically booked a hard standing pitch. In adverse weather conditions we can assist you to a pitch if required. We do not have hardcore roadways to all pitches on site, and the weather can dictate the accessibility of all pitches. In cases of extreme wet conditions, we may have to assist your unit to the pitch you have reserved.

Are the Glamping Tents heated?

Yes! All of our Glamping tents have heaters ready inside. We are also including a free external Fire Pit free of charge for those cooler evenings.

Do you accept dogs?

Yes! All our glamping tents accept dogs. They are also allowed on the beach 12 months a year.

What are the arrival and departure times for Glamping?

Your tent is available from 4pm on your day of arrival, and must be vacated by 10am on your departure date.

Do the Glamping Tents have a sea view?

You can pre-book either a sea view or country view tent when making your booking online.

How large is the Glamping Tent?

Our Glamping Tents are minimum 5m diameter, and sleep up to 5 people (and are also dog and infant friendly).

What about cooking facilities?

Each of our Glamping tents have their own private BBQ and gas stove just outside. All crockery, plates, cutlery and pots/pans are included as well as stove kettle.

What is the sleeping arrangement for Glamping Tents?

Countryside Tents: Our countryside tents have a double bed, double sofa bed and a single fold out bed if required. All bedding is provided for all guests, but we do not provide any linen for the travel cot.

Sea View Glamping: Our sea view tents have a double bed, two single beds and a fold down bed as required. All linen is provided for these, but we do not provide linen for the travel cot.

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